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tapdie - What Customers say About Us
HSS Taps,Dies & CS taps+dies, Drills, Reamers, Endmills, Slotdrills, Stubdrills, Centredrills, Milling Cutters, Slitting Saws, Toolbits, Sets Taps + Dies, Tapershank drills, Stubdrills, Blacksmith drills, Masonry drills, Taperpin Reamers, Bridge Reamers, Involute Gear Cutters, Convex/Concave Cutters
For over 30 years we have tried our best to provide excellent Quality, Price & Service to World-industry
Shown below are ‘comments’ sent to us from our customers - Many more letters are also on file
In 2005: Rolls Royce plc, Bristol: Service and delivery first class... Ordered at 3pm and delivered by 8.30am the next morning
2 May 08: Wye Valley Percussion: TheQUALITY of your SERVICE & PRODUCTS was again EXEMPLARY
26 Apr 08: G Constant: Exeptionally impressed with service
7 Apr 08: Bramah Security Products: VERY IMPRESSIVE SERVICE ALL ROUND and trust shown
31 Mar 08: UK Power Station Maintenance: Good Service & Products
19 Mar 08: F Krupa, Germany: Fully Satisfied - IT IS EXCELLENT QUALITY
7 Mar 08: J Hutchinson: First class service, fastest return ever! Very helpful on phone. Very pleased with quality
4 Mar 08: Yarm School: VERY VERY Fast response. Waiting 5 weeks from local supplier. Will now always use you
21 Feb 08: I Smith: EXCELLENT QUALITY - EXCELLENT SERVICE
15 Feb 08: P Lang: VERY IMPRESSED - I use your BA taps 8BA & 10 BA a lot - They cut VERY well
22 Jan 08: K Webb: Very happy with QUALITY of BOXED SETS
20 Jan 08: Jig UK: EXCELLENT QUALITY, PRICE, SERVICE with QUICK delivery. What more can you ask for?
16 Dec 07: R Shimuzu, Japan : Prompt delivery, comprehensive stock lists shown on Internet + your paper documents including ‘Thread Tables & Drill Sizes’ are VERY helpful THANK you for GREAT EXCELLENT service
12 Dec 07: Dunlop Aerospace: BRILLIANT SERVICE - You live up to your promises
4 Dec 07: R Clarke: EXCELLENT SERVICE & SPEED OF DELIVERY - ALSO, VERY GOOD TO SPEAK TO SOMEONE WHO OBVIOUSLY KNOWS HIS SUBJECT
1 Dec 07: M McGowan, New Zealand: Your taps & dies cut EXCELLENT threads even after much use - VERY IMPRESSED - Your friendly attitude on the phone is appreciated - WELL DONE Tap & Die Co
18 Nov 07: Simon Hewett: YOU ARE A COMPANY TO DIE FOR ..!!
9 Nov 07: P Millerchip: What a delightful surprise to talk to someone with such knowledge and helpful attitude. I learned a great deal in a short time and not talked down to. Excellent PRODUCT, SERVICE & DELIVERY
5 Nov 07: M Chouinard, Canada: First time I purchase something overseas. Impressed with service, delivery and amount of inventory
22 Oct 07: FWJ Parker: Despite the Post Office strike the dies arrived the next day. I sent an email and was surprised to receive a personal phone call and the problem sorted out. Its great to talk to the manager, as many do not want to know you, if you have a problem. Well done and many thanks for your service
2 Oct 07: Sterling Hydrotech: VERY helpful & extremely good value
21Sept 07: Josclark: BRILLIANT SERVICE - First-rate dispatch time & very reasonably priced. Thank you
14 Sept 07: P Shepherd, Australia: SUPERFINE products, Quality and Service
6 Sept 07: J Winer: Excellent Service & Good Value. Prompt despatch particularly appreciated
25 Aug 07: S Holt: Shall send every order to you - 1st CLASS SERVICE
21 Aug 07: R Wakeford: Pleased with the high level of KNOWLEDGE of the person spoken to on telephone
11 Jul 07: I Thomas: The most friendly business conversation ever ! - Information on the products given in an obviously confident professional way - A CREDIT TO INDUSTRY
7 Jul 07: Chief Engineer, Northern Lighthouse Board: VERY MUCH IMPRESSED by the efficient way in which our order was attended to - A breath of fresh air for service in UK
23 Jun 07: M Gibson: EXCELLENT SERVICE and SUPPORT with a MIND BLOWING PRODUCT RANGE
21Jun 07: B Hughes: Amazingly quick delivery, do you use the Space Shuttle ?
2 Jul 07: D Bond: GREAT SERVICE, Technical advice VERY good - IMPRESSED
15 Jun 07: VAL Auto Parts: Very good company to deal with and sell TOP quality tools, which is a rare commodity today. Hope you remain in business for many years to come
7 June 07: O Stafford: Excellent Service. Very nice people to talk to. Prices very reasonable
15May 07: Paul Nash Racing: 1st class Service in every respect - If all companies were as prompt as yours, I could take a day off in the week, with the time I could save
18 May 07: M McGowan, N.Zealand: Cycle/1 Taps & Dies I purchased [Boxed Set 1/4 to 1/2”]. They are of EXCELLENT quality and cut the thread very cleanly. I wish to purchase Boxed Set of BSF taps & dies
10 Apr 07: Freshflex BV, Holland: UPS collected Thursday 16.00pm & delivered Friday 10.15am - PERFECT
2 Apr 07: P Hopkinson: BSW / BSF = BOXED SETS have been SUPERB
15 Mar 07: Transit Welding: First-class service, by First-class people! SERVICE second to none, TOP QUALITY tools & faultless friendly advice - WELL DONE.
12 Mar 07: W Cole, Australia: Thank you for your UNBELIEVABLE service.. Incredible
1Mar 07: T Jepson: Amazing rapid service, good quality, tools at a good price
21 Feb 07: EJBinley-Smith: FAULTLESS SERVICE - TOP LINE PRODUCTS - ADVICE SECOND TO NONE
13 Feb 07: James Bright: LEFTHAND metric taps unobtainable elsewhere - EXCELLENT quality, prompt delivery
27 Jan 07: RX Autoworks, Vancouver: Thanks for FAST delivery of Tap & Die Set, it looks great
23 Jan 07: Evans Cycles: FANTASTIC SERVICE.. we use other suppliers but will buy all equipment from yourselves, as your service is so much better
18 Dec 06: Surface Technology International: GREAT SERVICE & AMAZING STOCK AVAILABILITY / TYPES
11 Dec 06: Cutty Sark, London: Many thanks for prompt service, your assistance keeps our work on schedule
15 Nov 06: Mercury Power Transmission: Thank you for the EXCELLENT SERVICE
15 Nov 06: Winstall: An EXCELLENT experience buying from your company. Quite rare in the 21st Century
7 Nov 06: Connell: EXCELLENT quality taps & dies. Cut well through STAINLESS steel. Fast friendly service
30 Oct 06: A Clancy: EXCELLENT ADVICE, VERY KNOWLEDGEABLE staff & friendly - Nice to deal with a company who knows their trade so well - Also VERY PROMPT delivery
12 Oct 06: Walter A/S, Czech Rep: Very happy with your co-operation and help in supply of taps. Thank you.
6 Sep 06: R Skingle, Ireland: Good quality, prompt service, good prices, POLITE & HELPFUL
2 Sep 06: LA Stout: As a toolmaker with 52 years in industry, your TOOLS are as good as the VERY BEST
24 Aug 06: Corosion Monitoring Systems, France: Thank you very much for your EXCELLENT service
8 July 06: RW Shenton: BRILLIANT SERVICE, very POLITE & HELPFUL on the phone (EXCELLENT) - A pleasure doing business with The Tap & Die Co
3 July 06: F Anderton: VERY POLITE & HELPFUL
16 Jun 06: C Clowes: QUALITY tools & good delivery - Most RECOMMENDED
9 Jun 06: M Bruno: SUPERB!! Fantastic staff (on the phone). BRILLIANT delivery (Next Day). It’s a pity that other companies dont trade like this!! Will always deal with you and recommend you to others. Thanks again! PS. Prices are good too. Cant ask for any more.
9 Jun 06: Series 123: Very prompt service & excellent printed Advice & Hints on use of tools
6 May 06: M Davidson: It was like going back 50 years. The standards of POLITENESS, HELPFULNESS & SERVICE I received are sadly hard to find, but ‘The Tap & Die Co’ had them in abundance - and good prices too. Now that’s a bonus
17 Apr 06: Marine Service, Portugal: Delivery to Portugal was EXCELLENT. Phone advice was knowledgeable & friendly. Packing best ever seen. You have been added to our list of trusted suppliers - Thank you
12 Apr 06: C Newton: EXCELLENT goods & 1st class delivery. Shall use ‘The Tap & Die Co’ again no question
5 Apr 06: David Taylor Ltd: VERY PROMPT SERVICE - HQS does thread STAINLESS 3-2-1
3 Apr 06: N Harrison: Just the sort of supplier I enjoy dealing with Next Day Delivery - Polite & helpful
20 Mar 06: Takecent Ltd: SUPERB SERVICE - Very fast delivery - A pleasure to deal with
20 Feb 06: Noort Pre-Press Studio, Netherlands: EXCELLENT SERVICE
17 Feb 06: Steve Addy-Tech: Delighted with your BOX of BA (0 to 10BA) taps & dies. EXCELLENT service, product & delivery for a FANTASTIC price. Long may you prosper & recommended you to the President of SDMEE and will continue as a walking advertisement for your products
7 Feb 06: Otto Development, USA: Brief note to let you know how much I appreciated your COURTESY and help with my order. Quite often when dealing with retailers over the internet the customer experience is not a positive one. Your firm is the happy exception to this all too common experience
2 Feb 06: R Richings: Your service is SUPERB - unknown these days
1 Feb 06: A H Stock: Sound & friendly telephone service, combined with EXCELLENT service, quality & price
29 Jan 06: I Walker: EXCELLENT service, next day delivery very impressive, other companies should take note, well satisfied with the taps
19 Jan 06: B Eggleton: I have been toolmaking as a Press Tool Designer for over 40 years. Ordering items by mailorder was a revelation by modern standards. I actually spoke to somebody who knew what they were talking about. - Thank you. - Your SERVICE is 100% PLUS
17 Jan 06: P Smith: Truelly EXCELLENT service, telephone manner FAULTLESS - Thank you
7 Jan 06: FP Robinson: As Founder Member & past President of Peterborough Society of Model Engineers, I have no hesitation singing the praises of your establishment
11 Dec 05: Hermann, Chile: FIRST CLASS service & product quality...very impressed
26 Nov 05: Custom Electric: You service is EXEMPLARY, your technical advice is crystal clear - Thank you
21 Nov 05: T. Guy: What a firm to deal with EFFICIENT, EXCELLENT on the phone BRILLIANT SERVICE
1 Nov 05: BMF Heavy Industries, USA: WOW! Your website is awesome!. The selection and prices are great
1 Nov 05: R Moore: EXCELLENT SERVICE - VERY IMPRESSED
17 Oct 05: M Bennett: EXCELLENT SERVICE plus good communication. Could do with a lot more of this in this country. Well done
13 Oct 05: ALA Dew: YOUR SERVICE IS SECOND TO NONE (NULLI SECUNDUS)
11 Oct 05: Hozelock Ltd: Very prompt service. EXCELLENT. Helpful on phone. Thanks
19 Sept 05: FG VanCamp: ALWAYS very helpful
20 Sept 05: Modelfixing: Thank you for your continued EXCELLENT service
3 Aug 05: RM Autoclaves: EXCELLENT service from answering the phone to delivery of order - FANTASTIC RANGE of products - I will CERTAINLY purchase again and recommend ‘Tap&Die’ to all colleagues
30 July 05: R Reynolds: WELL DONE for holding the stock & well done for the good telephone contact & well done for speedy delivery & very good marketing
18 July 05: B Hutchings: Person who took my order was very FRIENDLY, COURTEOUS & EFFICIENT - T&D SERVICE, PACKING & DELIVERY COULD NOT BE FAULTED - GOODS ARE FIRST CLASS QUALITY
28 June 05: Westcode Semiconductors: Very fast, EFFICIENT service
1 June 05: R Walker: Tools EXCELLENT
27 May 05: ALA Dew: 2 words sum up Service, Quality & Advice...NULLI SECUNDUS
18May 05: D Back: Excellent phone and delivery service
2 May 05: Motor Cycle Shop: Excellent service. Very satisfied with your company
26 Apr 05: A Armstrong: Excellent service & products... pity more companies aren’t as good as you
7 Apr 05: J Bletcher: Excellent service, much appreciated - Thank you very much indeed
18 Mar 05: Motorcycle Clubman: EXCEPTIONAL SERVICE & GOODS ...FOUNTAIN OF WISDOM !
23 Feb 05: J A Barks: You service from telephone to receipt of goods could NOT BE BETTER. Its a SUPERB service
18 Feb 05: R May: What an ABSOLUTE PLEASURE it is to deal with your company. I wish all companies had your levels of customer service - BRILLIANT !
15 Feb 05: M Anderson: VERY obliging and helpful service and very good quality tools - thank you
24 Jan 05: Omnis Exhibitions: EXCELLENT SERVICE - Do exactly as they say... 10/10
1 Dec04: CMPrecision Eng-S.Africa : You service is Excellent and so are your prices
5 Nov04: B Dunlop : Excellent Service, will use again
7 Oct04: A Jameson: CANT’ FAULT QUALITY of tools... Excellent customer service over the phone, clear concise and helpful - Thank you
7 Oct04: P Varney: My first purchase from yourselves was probably over 10 years ago. The service then was FIRST CLASS, as it still is today
6 October04: S Hathway: Just EXCELLENT rapid service - Thank you
23 September04: C Carbery: All your services are BRILLIANT..
18 Sept04: LJGraphic Systems: I placed an order on Tuesday 16th Dec(pm) and items arrived Thurs 18th Dec(am) - EXCELLENT service. I was treated very well on the telephone
16 Sept04: A Maughan: Good firm to deal with,very friendly & helpful. Prompt & efficient service
25 July 04: Ferndale Road: Very helpful & knowledgeable, very impressed with your service
8 July 04: D.Nixon: Ordered £276.24 - thank you MrShaw for your great kindness, wonderful goods & service
7 July 04: Stromberg Carburetor Ltd: Excellent Service. Thanks and Complete Stock
12 June 04: Autowizards: An EXCELLENT service, very helpful on phone & was shocked at the speed of delivery - 1st rate service - Well done guys - Saved me a lot of time & money
8 June 04: Broadwindsor Design Centre: EXCELLENT SERVICE
7 June 04: H Gibson: Keep up the good work
25 May 04: LPThomas: Purchased from other companies much to my regret because of inferior quality. Having ordered before with you and recognising the QUALITY of your items, I am going to replace my tools with yours
26 Apr 04: Cameron Eng & Motor Sports Services: GREAT SERVICE
19 Apr 04: S Wade: DELIGHTED with your service & the product. Mr Shaw was most helpful on the phone
19 Apr 04: DA Watt: Good knowledgeable service
9 Mar 04: R Monaghan: Taps arrived today - BRILLIANT SERVICE - thanks
8 Mar 04: M Wates: EXCELLENT SERVICE
27 Feb 04: Lindin Expt Tooling, USA: Satisfied all round with quality, delivery, e-mail service
27 Feb 04: K Lewis: VERY good tools & service
26 Feb 04: A Hansel, Sweden: Really satisfied with TECHNICAL information and phone service when ordered
17 Feb 04: D Monk-Steel: Very pleased with EXCELLENT website
30 Jan 04: Trinity Eng (Aston Martin Servicing): Carry on your GREAT Service
16 Jan 04: S Lilley & Son: Thank you for your kind support over the years & look forward to your continued support in the future
9 Jan 04: Dyson: Excellent Service, Quality & Prices
18 Dec 03: D Monk-Steel: An excellent selection of tools at really good prices
17 Dec 03: S Rouse: Courteous & Helpful - A Precise & Efficient Service
30 Nov 03: J Vella, Malta: Regards and keep it up
24 Nov 03: Luminance Pro Lighting Systems: Wonderful service
21 Nov 03: P Price: Fast reliable SERVICE with EXCELLENT products
6 Nov 03: Brian Spurle: Very Impressed with SERVICE & DELIVERY
1 Nov 03: Stevalbek Design: Exellent prompt service
23 Oct 03: Millvale Engineering: Very pleasant & helpful at all times
11 Oct 03: SP Mead: Excellent service & Quality & Range
22.Sep 03: BG Silcock: Excellent service
14 Sep 03: JW Duncey, Funicular Tramways Co: This is the 1st time used your UNIQUE service. I am astounded at your wonderful prices... Thank you
18 Sep 03: TR Gaffer: Thank you for your prompt service. Very refreshing in this day and age
1 Aug 03: N Coppola, Canada: Last week I purchased a BA Tap&Die set. I spoke to a gentleman who was extremely helpful. He spent an extra amount of time explaining diferent sets available. He made sure the products purchased would meet my needs. I felt the service given was above and beyond the call of duty. This type of service differentiates your company. He also sent me a free tap box, outstanding!!
18 July 03: BM Seward: Tools, Service, Delivery and Info all EXCELLENT - Ordered at 3.45pm, job done by 9.15am next morning - far quicker and cheaper than going to nearest shop
18 July 03: N Beck’: Received SBXTDCY2 Boxed Set invoice HIE850 and I’m very pleased with it
24 June 03: R Lee: Your service is very good and The Tap Die Co is very pleasant to buy from
11 June 03: JE Michael: Thanks for very efficient fast service
3 June 03: B Gallon, Autoweld Systems: The Tap & Die Co came through again with the goods. Thank you for your service
20 May 03: P Jessop: Good service
2 May 03: K Sims: Very pleased with the service and especially the delivery time (excellent). Other companies should take note! You will have more of my orders
4 Apr 03: B Fisher: I ordered one day and the tools arrived next day. Many thanks
1 April 03: B Halder, British Energy, Nuclear Power: Thanks for the brilliant service. You produced excellent quality non-standard taps for us at very short notice
28 Feb03: T Cattermole: Thank you very much. I have been lauding your exemplary customer service to my colleagues
8 July 02: A Rutlin: Gentleman on phone incredibly polite & helpful & efficient.. will certainly recommend your company to others
3 July 02: C Parr: You come highly rated by other Engineer suppliers, plus the M/C traders that I have dealings with, they all say your service is the best in town
1 July 02: I Warham: Very pleased with the helpful service and excellent boxed set of BA taps & dies
17 June 02: N Spink: Keep it up
22 May 02: Mallard Metal: Excellent service and Mr Shaw a very helpful man. Presentation of goods First Class
16 May 02: M Kirsopp: Very pleased with your excellent service & we will do business for many years to come. Have completed forms before, I just thought you would like you to know how pleased I am with your service
1 May 02: D Lewis Associates: Very satisfied. You had the taps & dies I required in stock & they arrived as promised next day
19 April 02: JM Harvey: Service really excellent, as was quality
25 Feb 02: FG Van Camp: It is surprising in this day and age to get such satisfactory service
18 Jan 02: K Hutchinson: Your service, eagerness to help and competitive pricing with reliability and a top quality product leaves anyone else in the dust!! Thank you
3 Nov 01: F Bortoloni: The lady to whom I spoke on the telephone was very helpful. I would like to thank her and firm for excellent price and service
2 Oct 01: J Roberts: Very happy with tools you produce
27July 01: JR Pryme: Very good Service & Goods. Best of all Price - Thank you
4July’01: AE Heath: Thanks for your excellent service. It is second to none & for your trust with payment
21July 01: J Findlay: When I require goods I am greeted with the utmost courtesy & speedy service. Thank you
14June 01: N Whittenbury: Excellent service, superb tools, quality 1st class
21 March 01: K Hutchinson: Pleasantly surprised that the quality of tools equals the quality of service
1st Jan 01: V Rockney,USA: Quality is 1st rate. Appreciate care taken in packing
4th Dec 00: M Kirsoff: Thank you for your excellent service throughout 2000 and look forward to doing more business in 2001
13 Oct 00: J Neville states: What a change in this day & age to find a company with excellent stocks & staff who know what they are selling and can give reliable technical advise
3July 00: M Grove: Thanks & appreciation for your very prompt service
Note: These are a few comments About Us from customers - numerous similar letters on file (click Products button here or above to view our Products range) - LOOK FORWARD TO YOUR ORDERS (delivery to your door anywhere in the world)
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